Effective Date: July 27, 2025
At Écru Pak, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or contact us for business inquiries.
- Information We Collect
We may collect the following types of personal and business-related information:- Your name, company name, and job title
- Email address and phone number
- Shipping and billing address
- Website usage data (via cookies and analytics)
- Purchase history and preferences
- Any other information you voluntarily provide via forms, emails, or inquiries
- How We Use Your Information
We use the information you provide to:- Respond to your inquiries and provide quotes
- Process orders and manage delivery logistics
- Send updates about your orders or our services
- Improve our website and customer experience
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
- Cookies & Analytics
We use cookies and tracking technologies to analyze website traffic and usage patterns. These help us improve our site functionality and tailor content to our visitors.
You can manage or disable cookies in your browser settings. - Sharing Your Data
We only share your information with:- Service providers (e.g. shipping companies, payment processors)
- Legal or regulatory authorities if required by law
All third parties are required to handle your data in accordance with data protection laws.
- International Data Transfers
As we work with clients and suppliers globally, your data may be transferred outside your country of residence. We ensure all such transfers comply with applicable privacy laws and safeguards. - Data Retention
We retain your data only as long as necessary to:- Fulfill the purposes listed above
- Comply with legal and regulatory requirements
- Maintain business records
- Your Rights
Depending on your location, you may have the right to:- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or limit certain types of data use
- Withdraw consent (where applicable)
To make such requests, please contact us at info@ecrupak.com.
- Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. - Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date. - Contact Us
If you have questions about this policy or your data, please feel free to contact us at info@ecrupak.com.